Conception of the new processes in the control room of the future |
Berlin/Cologne, 2018 - 2019 |
Along with the introduction of a new control room software for the two locations Berlin and Cologne, the customer wanted to ensure that the procedures of the control rooms as well as the scheduling and the program exchange in both houses were harmonized.
sommer + spohr determined the existing processes in several on-site workshops and interviews and was thus able to identify the full potential for optimization. These were documented in the form of process models and user stories.
The results of the analysis were incorporated in the project planning and enabled the creation of a complete and prioritized step by step plan.